You have decided to help a friend to use a program installed on his computer and, since he lives far away, you intend to take advantage of a video calling system that also allows you to offer practical assistance during the conversation, perhaps sharing your computer screen to show your interlocutor the procedures to be performed.
To do this, you don't necessarily have to use two or more separate programs, one to make the video call and the other to assist the interlocutor: just use Skype, Microsoft's program dedicated to videoconferencing, which - perhaps you don't know - integrates everything you need to do both.
If you don't believe it, read on: in this guide, I'll show you how to use the screen sharing feature in Skype for Windows and Skype for macOS, so you can make a call or video call with your friend and show them on your computer , at the same time, the steps he must take to use the program you recommended.
Share Your Screen on Skype for Windows
To share screen on Skype using a PC with an operating system Windows, you will need to use the latest version of the app provided by Microsoft, version 8. This, up Windows 10, it should already be installed by default in the system as the Modern app: to start it, therefore, simply open the Start menu (clicking sull'icona a forma di pennant located in the lower right corner of the screen), search inside the program Skype and click on its icon to start it.
If you had previously uninstalled it, you can still download Skype again by clicking on this link, then pressing the small arrowhead next to the button Download Skype for Windows 10 and then on the voice Download Skype for Windows.
Also from the same page, you can get the versions of Skype dedicated to Windows 8.1 e Windows 7: if you use one of these operating systems, the website will automatically propose the most suitable version for them. Once you have downloaded the executable file, you simply have to click on the buttons Yes, I confirm - Next e Continue to complete the process. If you need help and detailed instructions for this procedure, I recommend you take a look at my tutorial on how to install Skype.
Once the program setup is complete, start it by recalling it from Start menu or its icon on the desktop, enter the login credentials of your Skype / Outlook account in the appropriate fields, click on the button Log in and wait for the program to login to the account.
Don't have an Outlook or Skype account yet? You can create one in a very simple way: connected to the registration page of the service, click on the item Create new email address and, on the next screen, enter the name you want to assign to your account by clicking on forward. On the page that opens, type a new one password for the account and confirm your willingness to proceed by clicking forward. Now you can enter these credentials into Skype to be immediately operational. For more information on creating such an account, you can refer to my tutorials on how to create Skype accounts.
Once logged in to Skype, select the contact to offer assistance from the left column (if you do not have contacts yet, you can search for family and friends by typing their name and surname, or the email associated with Skype, in the bar Close your Skype) and start a call or video call with it by clicking on the symbol of the top left handset or of video camera.
Once the conversation is initialized, you can share your computer screen by clicking on the button Share screen, represented by two superimposed squares, located at the bottom of the Skype screen.
When the preview window appears, click on the button Share screen placed inside to immediately start the aforementioned functionality. If you intend to share audio from your computer as well, be sure to turn on voice Share computer audio before starting sharing: from this moment, your interlocutor will be able to see (and possibly hear) whatever is happening on your computer.
Note: if you decide to share computer audio, pay attention to the annoying echo effect that may be generated when playing sounds from external speakers.
To end screen sharing, simply click on the icon again overlapping squares or stop the call / video call. Easier than that!
Share Your Screen on Skype for MacOS
If you own a Poppy, you can take advantage of screen sharing from Skype in a very similar way to when seen for Windows. First of all, if you have not already done so, get the version of Skype updated and optimized for use on the Apple operating system, by downloading the installer from the official Microsoft website.
Once you open the page with the browser you use on your Mac, you have to click on the item Download Skype to immediately start the download of the package dedicated to macOS. When the download is complete, launch the downloaded file on the disk (eg. Skype-8.XX.X.XX.dmg) to start the installation process: using the window that opens on the screen, drag the program icon to the folder Applications / Applications del Mac and il gioco è fatto.
Once the process is finished, you can start Skype by calling it from Launchpad (l'icona a forma di rocket located in the Dock bar), typing its name in the search area, if necessary, or from the same folder Applications seen above
The program is finally ready to be used: enter your account login credentials Skype o dell’account Outlook in the appropriate fields, click on the button Log in and, once logged in, select the contact of your interest from the sidebar (you can also search for new contacts with the search field) and, once the chat is open, click on the button Calling o Video call placed at the top.
Once the communication is initiated, you can share your Mac screen by clicking on the icon Share screen (recognizable by the icon of two overlapping squares), located at the bottom right, and then on the button Share screen present in the preview screen: from this moment, your interlocutor will be able to view any operation you perform on the computer screen.
Again, you can end screen sharing by clicking the button marked with the two overlapping squares again, or by ending the call.
Share Your Screen on Skype for Smartphones and Tablets
Are you looking for a way to share your screen on Skype via smartphone or tablet? Unfortunately, I have no good news for you: Microsoft's program currently does not provide this type of sharing from mobile devices.
However, this should not be a problem: if you need to share the screen of your smartphone or tablet, you can rely on apps such as TeamViewer o Reflector, which I told you about in depth in my tutorial on how to cast phone screen to PC.
However, you must know that, in all cases, the Skype app for Android and iOS allows the display of screen shares sent from a computer with Windows or a Mac.
So, if your interlocutor uses the latest version of Skype for computer, you could have him read this guide to invite him to share his screen with you, thus showing him the procedures he needs directly from his computer. For your information, the Skype app is available for free for both Android and iOS from the Google Play Store and App Store respectively.