How to Configure Infostrada Modem

After many ups and downs you have finally made up your mind, you have signed up for a subscription Infostrada to browse the Internet. Congratulations, great choice! But know that to be able to surf the net using the Internet connection of the famous operator now you have to configure your modem properly. How do you say? You have not the faintest idea of how to configure Infostrada modem? Well, if that's the case, don't worry, I can help you out.

True, apparently it may seem complicated but in reality configuring Infostrada modems is really simple, much more than you might think. You just need to have a little forethought as well as a minimum of patience and free time but for the rest I can assure you that it is much easier to do than to say.

So take a few minutes of free time to devote to reading this guide and discover with me how to configure Infostrada modems. You will see that in the end you will agree that it was really simple and that there was no need to be alarmed. Are you ready? Yes? Very well, then let's ban the chatter, let's roll up our sleeves and immediately start getting busy.

Before explaining how to proceed in order to configure the Infostrada modem, it is advisable, however, that you check that the modem is on and that it is connected to the computer. To do this, check that the appropriate light (usually colored green) in correspondence with the icon indicating the power supply and that the ethernet cable has been inserted into one of the numbered ports of the device and into the LAN port of the PC.

If the router is wireless, you just need to check that your computer is connected to the Wi-Fi network generated by the device simply by making sure that the Wi-Fi connection icon is present next to the clock in the dedicated area of ​​the system tray of the PC or Mac.

Once all the necessary checks have been carried out, you can take the real action: configure Infostrada modem. To do this, you need to access the modem control panel. But how is it done? Now I'll explain it to you!

To begin with, turn on the computer, then start the web browser and connect to the modem's IP address by typing it in the address bar and then pressing the Submit of the keyboard.

To find out the IP address of the modem, try looking at the back of the device, there should be a label with the address written on it. Otherwise, the IP address could be written in the modem user manual included in the sales package of the same. Note that in most cases the modem's IP address is or

If the IP address of the modem is not indicated either on a possible label stuck on the device or in the user manual, do not worry, you can find it directly from the computer by following the steps below.

  • If you are using Windows you can know the IP address to access the modem control panel by typing cmd in the search field accessible by clicking on the button Start on the taskbar or in the appropriate field accessible from the top right of the Start Screen. Then press Submit to start the program that has been selected automatically. In the window that will open at this point, type the command ipconfig and then press the button Submit on your PC keyboard to get the complete list of addresses related to your connection. You will find the IP address of the modem next to the entry Default gateway.
  • If you are using OS X you can know the IP address through which you can access the modem management panel by clicking on the icon System preference (you can find the icon on the Dock, in the folder Applications or you can access it using the Launchpad) and then pressing on the item Network. In the window that will be shown to you at this point, select the name of the connection in use and click on the button Go ahead ... which is located at the bottom right. Then clicking on the tab TCP / IP you will find the address you need to connect to indicated next to the wording router.

After typing the IP address in the browser address bar and pressing the button Submit on the keyboard you should finally be able to access the control panel to configure Infostrada modem.

In the event that in carrying out all these operations you were asked to enter a username or password, please note that usually the combination to use is admin / admin o admin / password.

In some cases, however, it is necessary to use different access data. If so, you can take a further look at the modem user manual to find out the correct username and password combination to use, or you can take another look at the label stuck under the router or on the side. Alternatively, you can try to figure out the username and password to use to access the modem configuration panel by consulting my tutorial on how to see the modem password.

After logging into the modem control panel, the initial device configuration procedure should start automatically. If this does not happen, try to locate the button to start it, for example the one with it written on Configure, Setup o Wizard, and click on it.

Usually the procedure for configuring the modem is able to automatically identify the necessary parameters to be able to surf the Internet with Infostrada. In case this is not the case, proceed by making sure that the item is selected PPPoe / LLC as connection type e 8 e 35 eat value CPI e VCI. If requested, type welcome in the field Usernameguest in the field Password. Please note that for some subscriptions it is possible that the correct parameters are PPPoA / VC-Mux as connection type. For more details, see the page TECHNICAL ANNEX Internet of this document on the Wind website.

At this point you can finally say you are satisfied: you have managed to complete the whole procedure by which to configure Infostrada modem, congratulations! Now you can therefore try to surf the net using the Infostrada Internet connection.

To verify that everything went well, make sure that the modem configuration panel indicates that an Internet connection has been established and that the lights on the modem are on and colored green.

After configuring the modem, take into account that to surf the net with Infostrada it is necessary to register the line online. To do this, open a page of your favorite web browser and wait for the page to be displayed ADSL or Fiber registration. If this page does not appear, type in the address bar of the web browser and press the button Submit sulla tastiera of the computer.

Then follow the online wizard that is shown on the screen by entering the number of the telephone line on which the offer is active to surf the Internet with Infostrada and your e-mail address. Finally, accept the terms of the contract. If you have any doubts about it, I suggest you consult the appropriate page on the Infostrada website and accessible by clicking here.

Once you have done all these steps, you will need to temporarily disconnect from the Internet. To do this, simply turn the modem off and on again. Then wait until all the lights on the modem are colored again green then try typing in the address bar of your favorite browser and presses the button Submit present on the computer keyboard. If my site loads correctly it is evident that everything went well.

Now that you've finally managed to set up Infostrada modems, there are a couple more things you should do before you start scrambling around the Web with your Internet connection.

To begin with, considering that - as I have already told you in the previous lines - it is possible to access the modem using the combination admin / admin or that one admin / password  and that these are generic data, any malicious persons could easily access the management panel of your modem and, consequently, perform operations that are not exactly appreciated both on your router and on your line. I therefore suggest that you modify this data and set your own.

To do this, go to the section Maintenance Administration of the router, locate the form to change the user name and password to access the modem panel and fill in the latter with data that cannot be easily identified. For more details you can follow my guide on how to change the password to the modem through which I have explained to you in detail how to do it.

I also invite you to set a password for accessing the wireless network. In order to prevent unauthorized third parties from happening to your Wi-Fi network and exploiting the Internet connection without your knowledge, I recommend that you use a key type WPA2 / AES very long and that does not make any sense. If you want to know more about this topic, you can consult my tutorial on how to set wireless network password.

As for the opening of the ports for eMule, uTorrent and other P2P programs, it is usually sufficient to go to the section firewall o Virtual Server. If you are interested in getting more explanations in this regard, you can consult my guide on how to open the router ports.

After having configured the Infostrada modem and having made all the necessary changes to the configuration panel of the same, do not forget to click on the button Save o Save Changes to apply and save the new settings in the modem control panel. Once this is done, in some cases the modem may restart automatically.

If something is not clear to you or if you still need more information on how to configure Infostrada modems, you can click here to connect to the appropriate section of the operator's official website where you can find all the manuals for all the devices (Technicolor, Thomson , Huawei and so on) provided to the company's customers and in which it is clearly indicated how to access certain types of routers and how to configure them correctly.

If, despite having followed my instructions to the letter, you still have not been able to configure the Infostrada modem and in the unfortunate case in which, by consulting the modem manual provided directly by the operator, it is not yet clear how to proceed, I suggest you get in touch with the service. customers of the operator in such a way as to be able to obtain more explanations about it and understand if the difficulty you encountered is attributable to lack of practicality or to a failure of the device. To find out how to contact Infostrada customer service, take a look at my tutorial on how to call the Wind operator.